Payments Policy – Tonerhub

Effective Date: 10-01-2024

Thank you for choosing TonerHub for your printer consumables needs. To ensure a seamless and secure shopping experience, please review our Payments Policy outlined below.

Payment Methods:

All our online payments are processed securely through YOCO, a reputable and trusted online payment gateway.

YOCO accept the following payment methods:

• Credit, Debit and Cheque Cards
  • VISA
  • Mastercard
  • American Express

• YOCO Instant EFT
  • Allows online shoppers to securely access their internet banking and make Electronic Funds Transfer (EFT) that get instantly verified through the following banks:
    • Absa
    • FNB
    • Investec
    • Nedbank
    • Standard Bank
    • TymeBank

Note: We do not store or have access to your credit card details.

Order Confirmation:

• Upon successful payment, you will receive an order confirmation email with details of your purchase.
• If you do not receive an order confirmation, please contact our Sales team at sales@tonerhub.co.za to verify your order.

Currency:

• All transactions are processed in South African Rands (ZAR) unless otherwise specified.

Pricing:

• Prices for all products are listed in South African Rands (ZAR) and are inclusive of applicable taxes.
• Prices are subject to change without prior notice. However, the price displayed during checkout is the final price you will be charged.

Payment Disputes:

• In the event of any payment disputes, please contact our Sales team at sales@tonerhub.co.za for prompt resolution.
• Chargebacks initiated without prior communication may result in the suspension of your account.

Fraud Prevention:

• We employ industry-standard security measures to prevent fraudulent transactions.
• Any suspicious activity may result in the cancellation of the order, and we may report such incidents to the relevant authorities.

Order Processing:

• Orders will be processed upon successful payment confirmation.
• For bank transfers, please allow 3 (Three) business days for payment verification before order processing.

Contact Information:

• For any inquiries related to payments or our Payments Policy, please contact our Sales team at sales@tonerhub.co.za or call +27 11 492 0644

Policy Updates:

• We reserve the right to modify or update this Payments Policy at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically.

By making a payment at TonerHub you acknowledge and agree to abide by the terms and conditions outlined in this Payments Policy.